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Service - FAQ

Certificte-Error (while synchronizing) with SiDiary-Online

If you get an error message while sychronizing with SiDiary-Online perhaps the reason is our new security certificate which we use to SSL-encrypt your data during the transmission.

In this case please download the new certificate to your PC:
https://www.sinovo.net/cert/gd_iis_intermediates.p7b

Please save it, make a right-click on it and choose 'Install certificate' from the context menu. This should solve the problem.
Affected are Windows versions 2000 or older (Win200, Win Me, Win98 etc.) Windows XP or Vista should know already our certificate issuer to be a trusted issuer.
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